Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1–3 business days after payment confirmation.
During high demand periods, processing times may take slightly longer.
Shipping Time
Estimated delivery times are:
- United States / Canada: 7–15 business days
- United Kingdom / Europe: 7–15 business days
- Rest of World: 10–20 business days
Please note that delivery times may vary depending on location, customs delays, and local postal services.
Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a tracking number via email.
Tracking information may take 2–5 days to become active.
Customs & Import Taxes
Customers are responsible for any customs fees, import duties, or taxes that may apply in their country.
We are not responsible for delays caused by customs processes.
Delayed or Lost Orders
If your order is significantly delayed, please contact us at support email.
We will work with our shipping partners to resolve the issue as quickly as possible.
If an order is confirmed lost in transit, we will offer a replacement or refund depending on the situation.
Address Errors
It is the customer’s responsibility to ensure all shipping details are correct.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
Contact
If you have any questions about shipping, please contact us at:
verkalistimepieces@gmail.com